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Terms and Conditions

Effective Date: June 2, 2026

Welcome to DMS Crane Service, Inc. ("DMS Crane," "we," "our," or "us"). By using our website, requesting services, or communicating with us, you agree to the following Terms & Conditions.

Services

DMS Crane provides crane rental, lifting, transport, rigging support, and related jobsite services for residential, commercial, industrial, and contractor customers.

All services are subject to scheduling availability, equipment availability, weather conditions, jobsite safety requirements, and operational limitations.

Quotes & Scheduling

Quotes are estimates based on information provided at the time of inquiry. Final pricing may vary due to:

  • Actual jobsite conditions

  • Additional labor or equipment required

  • Delays outside our control

  • Changes in project scope

  • Travel time or extended duration

Scheduled appointments may be adjusted due to weather, safety concerns, traffic conditions, mechanical issues, or prior job delays.

Payments

Payment terms may vary depending on customer type and project scope.

Invoices are due according to agreed payment terms. Late payments may be subject to additional fees or collection actions where permitted by law.

Customers are responsible for all applicable taxes, permits, and fees unless otherwise stated.

Jobsite Responsibility

Customers are responsible for providing:

  • Safe and legal site access

  • Adequate workspace and clearances

  • Accurate load information

  • Required permits and approvals

  • Proper site conditions for crane operation

DMS Crane reserves the right to refuse or stop work if unsafe conditions exist.

Limitation of Liability

DMS Crane is not liable for delays, damages, or losses caused by:

  • Weather

  • Traffic

  • Utility restrictions

  • Site conditions

  • Acts of God

  • Customer-provided information

  • Circumstances beyond our reasonable control

To the maximum extent permitted by law, liability shall be limited to the amount paid for the specific services provided.

SMS Communications

By providing your mobile phone number and consenting to receive text messages, you agree to receive SMS and MMS communications from DMS Crane Service regarding your requested services.

Messages may include:

  • Quotes

  • Scheduling and appointment confirmations

  • Dispatch updates

  • Jobsite coordination

  • Work order notifications

  • Invoice notifications

  • Payment links

  • Electronic receipts

  • Customer support communications

Message frequency varies based on your requested services.

Message and data rates may apply.

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Reply STOP to opt out at any time.

Reply HELP for assistance.

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Consent to receive SMS messages is not a condition of purchasing our services.

Customers may provide consent by:

  • Submitting a quote request through our website and checking the SMS consent box.

  • Calling our office and requesting text message communication.

  • Providing their mobile phone number while scheduling services and consenting to receive text messages.

  • Entering their mobile phone number on a technician's tablet and consenting to receive an electronic receipt, invoice, work order, or other requested service-related communications.

Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. Please review it at https://dmscrane.com/privacy-policy

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We do not sell, rent, or share customer personal information or mobile phone information with third parties or affiliates for their marketing or promotional purposes. Mobile opt-in data and consent will never be sold or shared for marketing purposes.

Website Use

All website content, logos, branding, photos, and materials are the property of DMS Crane unless otherwise noted and may not be copied or reproduced without permission.

Changes to Terms

DMS Crane may update these Terms & Conditions at any time without prior notice. Continued use of our services constitutes acceptance of any updated terms.

Contact Information

DMS Crane Service, Inc.

Phone: (909) 725-3330

Email: help@dmscrane.com

Website: dmscrane.com

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