Privacy Policy

Effective Date: June 2, 2026

DMS Crane Service, Inc. ("DMS Crane," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect information you voluntarily provide, including:

• Name

• Phone number

• Email address

• Service address

• Project details

• Information submitted through our website, forms, phone calls, text messages, or service agreements

How We Use Information

We use your information to:

• Provide crane rental and lifting services

• Prepare and send quotes

• Schedule and coordinate jobs

• Provide dispatch and service updates

• Respond to customer inquiries

• Send invoices and payment information

• Maintain customer records

• Improve our services

SMS Communications

By providing your mobile phone number, you consent to receive SMS and MMS messages from DMS Crane regarding:

• Quotes

• Scheduling

• Dispatch updates

• Jobsite coordination

• Appointment confirmations

• Service-related notifications

• Customer support communications

Message frequency varies.

Message and data rates may apply.

Reply STOP to opt out at any time.

Reply HELP for assistance.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information with service providers who help us operate our business, including communication platforms, payment processors, customer relationship management systems, and scheduling software, solely for business operations.

Data Security

We implement reasonable safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Your Choices

You may:

• Opt out of SMS communications by replying STOP

• Request access to your information

• Request correction of inaccurate information

• Request deletion of information when permitted by law

Contact Us

DMS Crane Service, Inc.

Phone: (909) 725-3330

Email: help@dmscrane.com

Website: dmscrane.com

SMS Privacy Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.