Privacy Policy

Effective Date: June 2, 2026

DMS Crane Service, Inc. ("DMS Crane," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect information you voluntarily provide, including:

• Name

• Phone number

• Email address

• Service address

• Project details

• Information submitted through our website, forms, phone calls, text messages, or service agreements

How We Use Information

We use your information to:

• Provide crane rental and lifting services

• Prepare and send quotes

• Schedule and coordinate jobs

• Provide dispatch and service updates

• Respond to customer inquiries

• Send invoices and payment information

• Maintain customer records

• Improve our services

SMS Communications

By providing your mobile phone number and consenting to receive text messages, you agree to receive SMS and MMS communications from DMS Crane Service regarding your requested services.

Messages may include:

• Quotes

• Scheduling and appointment confirmations

• Dispatch updates

• Jobsite coordination

• Work order notifications

• Invoice notifications

• Payment links

• Electronic receipts

• Customer support communications

Message frequency varies based on your requested services.

Message and data rates may apply.

 

Reply STOP to opt out at any time.

Reply HELP for assistance.

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Customers may consent to receive SMS messages by:

• Submitting a quote request through our website, checking the SMS consent box, and providing their mobile phone number.

• Calling our office and verbally requesting text message communication.

• Providing their mobile phone number and consenting to receive service-related text messages while scheduling services.

• Entering their mobile phone number on a technician's tablet and consenting to receive an electronic receipt, invoice, work order, or other requested service-related communications.

Information Sharing

We do not sell, rent, or share your personal information or mobile phone information with third parties or affiliates for their own marketing or promotional purposes. Mobile opt-in data and consent will never be sold or shared for marketing purposes.

Data Security

We implement reasonable safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Your Choices

You may:

• Opt out of SMS communications by replying STOP

• Request access to your information

• Request correction of inaccurate information

• Request deletion of information when permitted by law

Contact Us

DMS Crane Service, Inc.

Phone: (909) 725-3330

Email: help@dmscrane.com

Website: dmscrane.com

SMS Privacy Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties except vendors and service providers who support the delivery of our messaging services and are contractually obligated to use the information only to provide those services.

 

​For additional information regarding your use of our website and SMS communications, please review our Terms and Conditions. https://dmscrane.com/terms-and-conditions